At this point, I cannot fully review the fountain itself in action because I have not quite reached this point. However, I can say that (before getting it operational) it is beautiful and everything we might have expected.
What I can do now is tell you about the amazing customer service I experienced when I had a problem with the pump. I recently assembled the fountain (no problems), and it looks great. But when I plugged in the pump, nothing happened. After working through the troubleshooting options, it was pretty clear to me that the pump was defective--not making any noise or vibration when connected to verified power. So I wrote to customer service and explained the issue. I asked that they please send a replacement pump.
Here is the big thing: I sent that to them late on a Saturday afternoon. Within about 2 hours (late on a Saturday), I got a response from Jamie Alforque in Customer Service saying that, of course, they would send me a replacement pump. No questions asked. Just the reply that they would certainly send a replacement immediately. They did send it right away by FedEx , and I have since received it. Although I have not yet installed the pump into the fountain because it was a gift and is located at another house and I have not yet had that opportunity, I did plug it in under water to make sure it is functional. And it certainly is working.
I may update the review of the fountain itself later after we have it working. What I can say now is that Alpine's customer service, and that of Jamie Alforque in particular, is exceptional. And the fountain looks beautiful. I would definitely recommend that you can feel secure in ordering one of their fountains, assuming that it fits your decor and your application because if there is a problem, they will fix it. Based on my experience, they will do so rapidly, competently, and courteously. I wish all customer support were like this.
Thanks Jamie and Alpine, for the great support!
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Using Rumors to make Profit
To make money with trading, you need to check the guild newsletter frequently. Pay attention to items that are rumored to hike or rise, since this means that the price is going to go up by a significant amount. Then, confirm whether or not the rumors are true. If the rumor is correct, purchase all items in that region for that trade item category. After the trade reset, you can sell them for large profit margins. Use a fast horse to run between the nodes, or swap to alts and check rumors, then purchase the items while you are there. Come back later with your wagon to deliver and sell them.
If you have extra time, you can also check plunge rumors, if they are incorrect, then there will either be no change to the price, or the opposite will happen (which will be a hike instead). Therefore, it is worth checking plunge rumors too, but only if you have spare time because they are more of a gamble.
Its important to purchase all items that are going to hike up in price. Your instincts may tell you it is only worth buying the cheap items, but we can see that this is not actually the case:
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120%
, it has a 1,200,000 silver selling price. With a x200% price hike, the price is doubled and is now worth 2,400,000 silver (1,200,000 silver difference).50%
, it has a 500,000 silver selling price. With a x200% price hike, the price is doubled and is now worth 1,000,000 silver (500,000 silver difference).You can purchase a total of 66 items at each trade manager, this will fill the max weight of your Order Contracts. Since you can only buy a maximum of 50 stock, you will need to swap channels to purchase the last 16 items.
If you are serious about trading, it is worth investing in a Peridot Forest Path Wagon since it is the only wagon that doesnt have a limited lifespan. You can fit 22 items in this wagon, allowing you to sell the items in just 3 trips.
I also recommend joining the Lifeskill Discord, because there is an NA and EU thread in the #trading channel. Players post confirmations about the rumors in this channel so you can easily check them to save time.
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