Wellste T-Slot Aluminium Profile is designed to serve a range of applications including workstations, house building, furniture construction, industry, and more.
Its modular structure allows for superior flexibility and creativity, it can help you create versatile, durable, and ideal for almost any application.
Now Wellste take you to see a case applied to the laboratory, Let us help you achieve success with our T-Slot Aluminium Profile today!
Date: 6nd Sep 2021
Today, we received an inquiry from a customer. The customer is doing laboratory automation business and is very interested in our T slot aluminum extrusion.
After viewing our catalog, the customer choose a 4040 aluminum extrusion stock mold, and then gave us some aluminium extrusion frame drawings as follows：
Due to the wide variety of T slot accessories, and also some differences between Chinese, US, and European standards, we have found inconsistencies between the aluminium profile accessories and the customer’s aluminum extrusion design drawings.
As a solution, we informed the customer that we can send them aluminum extrusion accessories sample for reference, and they agreed.
Additionally, the customer requires a powder coating similar to the color shown in the image below. We recommended RAL 9010 and sent a color card.
After receiving the color card and the aluminum extrusion profiles sample we sent, the customer placed a sample purchase order (PO) and confirmed some details with us, such as the color of the aluminum profile connectors.
The customer specifically emphasized that the T Slot aluminum profile cleaning, pre-treatment, and powder coating should be done according to AAMA 2603 SPEC, covering all threaded holes. The 4040 aluminum extrusion drawing is shown below:
During the T Slot aluminum profile sampling process, the customer asked if we do the powder coating in our own factory.
We both have powder coating lines and anodizing lines, but for products with specific RAL color requirements and when the quantity is not large, we will send the powder coating process to our partner.
For this products, our factory production process involves cutting the stock T Slot aluminum profile, sending them out for powder coating, and finally reassembling them.
If some customer require CNC process, we also provide custom aluminum fabrication.
Two weeks later, we completed the samples and sent photos to the customer for confirmation.
Based on the provided information and search results, the customer has requested some modifications after reviewing the auminum extrusion system photos. The customer’s concerns are as follows:
Received these requests, we will solve these issues and make the necessary adjustments to meet the customer’s requirements.
Although we had already packed the wooden crate, we are committed to providing the highest quality service to our customers.
Therefore, we dismantled and reassembled the crate, replaced the aluminum extrusion accessories as requested, and proceeded with the shipment.
Regarding the long-term collaboration, the customer very much appreciated our service. Our sales service team has received high praise. And he said he will place the bulk order in the near future.
Every small order carries the dreams and hopes of the people.
At Wellste, we firmly believe in resolving all issues for our customers. Even if it means increasing our workload. Our kind service shows our responsibility towards the customer and minimizes any potential losses.
If you want high quality custom aluminum extrusions, all you have to do is send us an inquiry. We guarantee that we will be able to meet all your needs!
Want more information on Stainless Steel T Profile, Decoration Profiles, Stainless Steel Profile for Door Frame? Click the link below to contact us.