Qa/Qc Manual describes in details the policies, processes, procedures and systems to ensure Quality of works in accordance with Contract requirements, Country’s Regulations and Jurisdictional requirements. The objective of this Manual is to enhance the management, planning, design, construction, maintenance and operation of project and ensure a safe and uniform operational and structural capacity throughout the construction and maintenance duration of the project.
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There can be two Qa/Qc Manuals of project; one from Consultant to Client and second from Contractor to Consultant. The Consultant will develop Quality Assurance and Quality Control manual subsequent to award of Consultancy Contract. Contractor will also develop Qa/Qc manual after mobilization in line with contract documents and Consultant’s Qa/Qc manual.
The purpose of the Consultant’s Qa/Qc manual is to provide guidance on how the Employer expects the Engineer to manage the supervision of the project. It will not cover the relationship between the Client and the Engineer but covers the relationship between the Consultant (or representative) and the Contractor. The relationship between the Employer and the Consulting Engineer is outside the scope of this manual and will be covered in the terms of the Contract agreed between the two parties.
The Consultant’s Qa/Qc manual will cover all of the items and activities that the Consultant will need to consider in the successful supervision of the Client’s Contract with the Contractor. Furthermore it will indicate how these items and activities need to be undertaken and the minimum records that will need to be maintained to demonstrate that the Contractor is performing the Work to the necessary standard.
Outline of Consultant’s Qa/Qc manual can be as follows:
1. INTRODUCTION
2. CONSULTANT STAFF RESPONSIBILITIES
3. PRE-COMMENCEMENT OF CONSTRUCTION
4. SCOPE OF WORK
5. CONTROL OF WORK
6. MEETINGS
7. RECORDS AND REPORTS
8. PROJECT CLOSE-OUT
9. FORMS/ FORMATS AND CHECKLISTS
The Contractor’s Qa/Qc manual will describes that how the contractor will implement the quality control and quality assurance procedures for the efficient, safe and timely completion of project. It will identify and prescribe the systems, methods, procedures and responsibilities for project activities necessary to achieve the standards of quality according to the contract agreement and local regulations.
The Qa/Qc manual implements two groups of procedures:
· General procedures – which are organisational procedures for coordination of the works
· Work procedures – which control the activities on site including three phase control for each definable feature of the work, approval for acceptance of work, acceptance testing and documentation including the work by sub-contractors, fabricators, and suppliers and purchasing agents.
Qa/Qc manual includes the Inspection and Testing Plan (ITP) by summarizing the tests types and frequency of each test. It also includes all types of formats (forms and check lists) which will be used in the project.
o RFI’s
o Laboratory Test Forms
o Survey
o Check Lists
o Materials approvals
o Claims, Variation Orders
o Letter
o Transmittal
o Non-conformance reports & Corrective/preventative actions
o Method statements
o Site clarification Request
o Procurement
o Warehouse
o Workshop
The Qa/Qc manual intends to define the followings within the framework of the execution of the Project.
o The procedures, tasks and responsibilities of the personnel involved in the execution of the Project;
o The criteria to plan and control the technical, economic and programmatic evolution of the Project;
o The criteria to plan and control the detailed design and the engineering design;
o The criteria to plan and control subcontracts and supplies;
o The applicable requirements of the Contractor’s Integrated Quality Safety and Environment Management System;
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o The criteria for the management of information;
o Risk management criteria;
o The criteria for the record of all tests, controls, trials, non-conformities, corrective actions, variations which may take place during the execution of the works;
o The criteria to draw up Quality Reports relating to executed works.
Outline of Contractor’s Qa/Qc manual can be as follows:
1. PURPOSE AND SCOPE
2. RESPONSIBILITIES
3. MANAGEMENT AND TRAINING OF HUMAN RESOURCES
4. CONTRACT MANAGEMENT
5. MODIFICATIONS/VARIATIONS TO THE CONTRACT
6. PLANNING OF PRODUCTION PROCESS
7. DESIGN MANAGEMENT
8. MANAGEMENT OF PROCUREMENT, SUBCONTRACTS AND TRANSPORTATION
9. IDENTIFICATION AND TRACEABILITY OF PRODUCTS AND RECORDS
10. EXECUTION OF THE WORKS
11. PROCEDURE FOR RELOCATION OF EXISTING UTILITIES
12. RISK MANAGEMENT & MONITORING
13. QUALITY, SAFETY AND ENVIRONMENT AUDITS/INSPECTIONS
14. QC OPERATIVE PROCEDURES
15. MANAGEMENT OF DOCUMENTS AND DATA
16. CORRECTIVE ACTIONS AND PREVENTIVE MEASURES
17. PROCESS INDICATORS AND STATISTICS TECHNIQUE
18. PROJECT'S MONTHLY REPORT
19. MANAGEMENT OF DOCUMENTS AND DATA
The Qa/Qc manual will be forwarded to the Consultant for approval. The approved Qa/Qc manual will be the basis to assure and control the quality of projects/programs. Where there is conflict between Qa/Qc manual and Contract/Specifications, the Specifications will prevail.
This article is about the concept in industry. For the concept in chemical analysis, see Analytical quality control
QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations.
"Quality assurance" is process oriented and focuses on defect prevention, while "quality control" is product oriented and focuses on defect identification.[1][2] The term 'defect' here refers to 'product defect'.
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